Shipping & Returns
Free Shipping Australia-wide
Enjoy free shipping across Australia on all orders.
We’ve made it simple — no hidden costs or surprise fees. Whether you're in the city or out in the bush, your order ships free, straight to your doorstep.
Shipping information
All our products are made to order and shipped directly from our production partners. This means your items are crafted just for you!
- Processing Time: Most orders are processed within 2–5 business days.
- Shipping Time (within Australia): Estimated delivery is 2–7 business days after production.
- Tracking: You'll receive a tracking link once your order has been shipped.
- Shipping Carrier: Orders are shipped via trusted local carriers for reliable delivery.
Returns & Exchanges
As each item is custom-made, we do not accept returns or exchanges for change of mind, wrong size, or buyer's remorse. Please double-check sizing guides and product details before purchasing.
However, if there is a problem with your order — such as:
- Damaged items
- Manufacturing errors
- Wrong items received
Please contact us within 7 days of receiving your order and include clear photos of the issue. We’ll be happy to sort it out for you and offer a replacement or refund if applicable.
Questions?
If you have any questions about shipping, delivery times, or need help with an order, feel free to reach out through our contact page — we’re here to help!